GamiPress Troubleshooting (Points Not Showing or Delayed)
Overview
Stephanie Valentin
Last Update 6 days ago
Common Causes
- Browser caching or cookie conflict
- Temporary sync delay (up to 15 minutes)
- Recently deleted WooCommerce triggers (if migrated)
Quick Fixes
- Clear browser cache and log back into your Member Hub.
- Check the Points & Badges page to confirm totals.
- Refresh your dashboard or wait 10โ15 minutes for sync.
- Still missing points? Submit a support ticket with screenshots.
Important Note:
If you participated in a forum or quiz and didnโt receive points immediately, the trigger will re-sync automatically within the hour.
Still need help?
๐ฌ Return to chat โ http://sidekick.theunderratedsuperhero.com/chat/1icnse1rv
Or submit a specific issue report:
Points Issues โ https://theunderratedsuperhero.com/member-form-page/submit-a-points-issue/ -
CE Course Issues โ https://theunderratedsuperhero.com/member-form-page/ce-support/ -
Account Issues โ https://theunderratedsuperhero.com/member-form-page/membership-help-form/ -
Event Issues โ https://theunderratedsuperhero.com/member-form-page/event-help-form/
๐ง Email: support@theunderratedsuperhero.com