GamiPress Troubleshooting (Points Not Showing or Delayed)

Overview

Stephanie Valentin

Last Update 6 days ago

Common Causes


  • Browser caching or cookie conflict
  • Temporary sync delay (up to 15 minutes)
  • Recently deleted WooCommerce triggers (if migrated)

Quick Fixes

  1. Clear browser cache and log back into your Member Hub.
  2. Check the Points & Badges page to confirm totals.
  3. Refresh your dashboard or wait 10โ€“15 minutes for sync.
  4. Still missing points? Submit a support ticket with screenshots.

Important Note:
If you participated in a forum or quiz and didnโ€™t receive points immediately, the trigger will re-sync automatically within the hour.


Still need help?

๐Ÿ’ฌ Return to chat โ†’ http://sidekick.theunderratedsuperhero.com/chat/1icnse1rv

Or submit a specific issue report:

Points Issues โ†’ https://theunderratedsuperhero.com/member-form-page/submit-a-points-issue/ -

CE Course Issues โ†’ https://theunderratedsuperhero.com/member-form-page/ce-support/ -

Account Issues โ†’ https://theunderratedsuperhero.com/member-form-page/membership-help-form/ -

Event Issues โ†’ https://theunderratedsuperhero.com/member-form-page/event-help-form/

๐Ÿ“ง Email: support@theunderratedsuperhero.com

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