CE Support FAQ

When to use the CE Support Form and common fixes

Stephanie Valentin

Last Update a month ago

Use the CE Support Form if you experience:



  • Missing or locked course content.
  • Issues downloading your certificate.
  • Broken links or technical errors during a CE course.

Quick Fixes:
  • Try logging out and back in.
  • Clear your browser cache.
  • Check your member hub for updated course links.
  • If the issue persists, complete the CE Support Form for assistance within 1 business day.

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us