I Purchased a Product — Why Can’t I See It in My Dashboard?

Common Causes

• Different email used for Shopify checkout
• Delayed order sync (usually under 10 minutes)
• Ad-blocker or cookie conflicts

1. Log out and back in using your Shopify email.
2. Clear browser cache and cookies.
3. If still missing, submit a Help Center ticket with your Shopify order number.

Tip: Free resources appear under “Free Tools & Kits.” Paid resources appear under “Guides & Downloads," your downloads tab, emails from shopify or your shopify account. 

Still need help? 

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Or submit a specific issue report: 

Points Issues → https://theunderratedsuperhero.com/member-form-page/submit-a-points-issue/ - 

CE Course Issues → https://theunderratedsuperhero.com/member-form-page/ce-support/ - 

Account Issues → https://theunderratedsuperhero.com/member-form-page/membership-help-form/ - 

Event Issues → https://theunderratedsuperhero.com/member-form-page/event-help-form/ 

 📧 Email: support@theunderratedsuperhero.com