Manage Your Quarterly Clinician Kit Subscription

Each quarter features two kit types —

• Survival Kit: Foundation-building tools for clinicians

• The Sidekick: Specialized quarterly themes

Both are available in Professional and Specialty editions.

Annual members automatically receive four Professional edition kits each year — a $196 value — shipped at no additional cost. Monthly members can purchase kits separately through the Shopify Store.

Included Kits by Membership Tier

Membership PlanKits IncludedValuePremium ($699/year)4 Professional Edition Kits$196All Inclusive ($1000/year)4 Professional Edition Kits$196Monthly PlansKits available for separate purchase—

Quarterly Kit Schedule

Kits release four times per year: Fall, Winter, Spring, and Summer.

How the Selection Process Works

6 weeks before shipping:
An email is sent with kit options.

Selection period:
Choose your preference (Survival Kit or The Sidekick) — or keep the default.

2 weeks before shipping:
Selections lock and any upgrades are finalized.

Ship date:
Your chosen kit ships free to the address on file.

Default if no selection:
The Sidekick Professional is sent automatically.

Upgrade Options for Annual Members

Annual members may upgrade to the Specialty Edition for any quarter.

Upgrade price: +$20 per kit

What’s Included in the Specialty Upgrade

• 5th content facet

• Premium printed materials

• Printed 90-Day Planner

• Bonus digital resources

• Priority customer support

How to Upgrade

1. Select the Specialty Edition Upgrade during your quarterly selection window.

2. The additional $20 is charged to your Shopify account.

3. Upgrades apply to that quarter only and must be re-selected each cycle.

Purchasing Both Kits

Want both options? Annual members can purchase the alternate kit at a member discount:

Kit TypeMember PriceProfessional Edition$44 (10% off)Specialty Edition$62 (10% off)

Managing Your Subscription

To view or adjust your subscription:

1. Log in to your Shopify Account.

2. Select Manage Subscription.

3. Edit preferences, upgrade selection, or shipping details before the cut-off date in your order email.

Pausing or Skipping Deliveries

If you need to skip or pause a shipment, contact support to:

• Skip a quarter (e.g., travel or leave)

• Temporarily pause deliveries

• Update shipping address or preferences

Kit Benefits vs Other Membership Perks

Kit benefits are separate from your other membership features.
Your CE courses, community access, and professional development tools remain available even if a kit shipment is paused or skipped.

Still need help?

💬 Return to chat → http://sidekick.theunderratedsuperhero.com/chat/1icnse1rv

Or submit a specific issue report:

Points Issues → https://theunderratedsuperhero.com/member-form-page/submit-a-points-issue/ -

CE Course Issues → https://theunderratedsuperhero.com/member-form-page/ce-support/ -

Account Issues → https://theunderratedsuperhero.com/member-form-page/membership-help-form/ -

Event Issues → https://theunderratedsuperhero.com/member-form-page/event-help-form/

📧 Email: support@theunderratedsuperhero.com